Terms and Conditions
Last Updated: Jul 28, 2025

Welcome to Air Care Pro! These Terms and Conditions (“Terms”) govern your use of our website, services, and SMS communications. By accessing our website or opting into our text message programs, you agree to be bound by these Terms.

1. Business Information
Air Care Pro is a professional air duct and dryer vent cleaning company serving residential and commercial clients. Our registered business name is used in all official documentation. If operating under a DBA (Doing Business As) name, the registered legal entity remains the same and is disclosed in footers and policy pages.

2. Use of Website & Services
Our website is intended for informational and service-booking purposes.

By submitting any form on our website, you agree to be contacted via email, phone, or SMS.

All services are subject to availability and confirmation.

Misuse of the website, including attempts to scrape, reverse-engineer, or exploit systems, is strictly prohibited.

3. SMS Communication Consent
By providing your phone number and checking the opt-in box on any of our booking or contact forms, you consent to receive automated text messages from Air Care Pro regarding:

Appointment confirmations/reminders

Service status updates

Promotional offers and seasonal deals

Customer satisfaction surveys

Invoices, receipts, and payment reminders

Emergency notices or internal service delays

Consent is not a condition of purchase. Message frequency may vary. Msg & data rates may apply. Reply STOP to unsubscribe at any time.

4. Examples of SMS Communication
Appointment Reminder:
“Hi this is Sarah from Air Care Pro. Your duct cleaning is scheduled for Wednesday at 2:00 PM. Let us know if you have questions. Reply STOP to unsubscribe.”

Promotional Offer:
“Hi James – We just launched our Summer HVAC Tune-Up Special! Reply ‘Y’ and we’ll send the full details. Msg & data rates may apply. Reply STOP to opt-out.”

5. User Consent Details
You consent to SMS communication by:

Filling out a form on our website: https://aircareprousa.com

Opting in via a checkbox that reads:
“By signing up via text, you agree to receive recurring automated marketing messages, including cart reminders, at the phone number provided. Consent is not a condition of purchase. Msg & data rates may apply. Reply STOP to unsubscribe.”

We may also collect consent through third-party forms, appointment tools, and lead generation services with the same opt-in message presented.

6. Opt-In Keywords
By texting or submitting forms containing the following keywords, users trigger opt-in campaigns:

Keywords: Start, Subscribe, Booking, HVAC, Ducts, Clean, Air, Vent, Demo, Inspection, Appointment, Help, Service, Confirm

When used, a follow-up opt-in confirmation message is sent:

“Welcome to Air Care Pro! Your opt-in consent means you agree to receive updates and offers from us. Visit aircareprousa.com for info. Call/text 972‑449‑9777 for help. Reply YES to confirm or STOP to opt-out. Msg & data rates may apply.”

7. Billing & Payment
All services must be paid in full as per the terms on your invoice. We accept major credit/debit cards, bank transfers, and on-site payments. Failure to pay may result in service denial or collection efforts.

8. Cancellations & Refunds
You may cancel or reschedule appointments up to 24 hours in advance. Refunds are provided only if cancellation occurs within the specified timeframe or due to a service failure verified by our team. No-shows or last-minute cancellations may be subject to fees.

9. Disclaimer
While we aim to deliver exceptional cleaning results, we do not guarantee complete elimination of allergens, mold, or pollutants. Results may vary based on the condition of your HVAC system or property.

10. Limitation of Liability
Air Care Pro shall not be liable for any direct, indirect, incidental, or consequential damages arising out of the use or inability to use our services or communication platforms.

11. Privacy and Data Use
We value your privacy. Please refer to our full Privacy Policy for details on how we collect, use, and protect your data.

12. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date.

13. Contact Us
Air Care Pro
Website: https://aircareprousa.com
Phone: +1 972-449-9777
Email: contact@aircareprousa.com