Privacy Policy
Last Updated: Jul 28, 2025

At Air Care Pro, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, interact with our services, or communicate with us via SMS or other channels.

1. Information We Collect
We collect the following types of information when you use our website or services:

Personal Information:
Name, email address, phone number, service address, and payment information provided during booking or inquiries.

Device & Usage Information:
IP address, browser type, device type, pages visited, and time spent on site (via analytics tools).

Communication Data:
SMS conversations, emails, and call logs for customer service, appointment updates, and marketing communications.

2. How We Use Your Information
We use your information for the following purposes:

To confirm, schedule, and manage service appointments.

To send transactional updates (e.g., confirmations, invoices, reminders).

To respond to inquiries and provide customer support.

To deliver marketing promotions or special offers (only if consent is given).

To analyze website traffic and improve user experience.

To comply with legal obligations and prevent fraud.

3. SMS Communications & Consent
By submitting your phone number through our booking forms, you consent to receive recurring automated text messages from Air Care Pro, which may include:

Appointment reminders

Service confirmations

Promotions & limited-time offers

Invoice links and payment reminders

Requests for feedback or reviews

Message frequency varies. Msg & data rates may apply. You may reply STOP to unsubscribe or HELP for support at any time.

Your consent is not a condition of purchase, and your number will never be sold or shared with third-party advertisers.

4. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. However, we may share information with:

Trusted service providers who assist us in operating our business (e.g., scheduling tools, payment processors, CRM platforms).

Legal authorities, if required to comply with legal requests or protect our business and customers.

Analytics providers like Google Analytics, for better understanding of site usage and trends.

All partners are required to protect your data and may not use it for any other purposes.

5. Data Storage & Security
We take data protection seriously and have implemented:

SSL encryption on our website

Secure servers with firewalls and restricted access

Regular software updates and threat monitoring

Limited internal access to personal data only when necessary

Despite these safeguards, no system is 100% secure. We cannot guarantee absolute protection but take all reasonable steps to secure your data.

6. Cookies & Tracking
Our website uses cookies and tracking technologies to:

Analyze traffic and behavior patterns

Remember user preferences

Optimize content and layout

You may disable cookies in your browser settings, though it may affect your site experience.

7. Your Rights & Choices
You have the right to:

Access, correct, or delete your personal data

Opt-out of marketing communications at any time

Withdraw SMS consent by replying STOP

Request data portability or a copy of your data

To exercise any of these rights, email us at contact@aircareprousa.com.

8. Third-Party Links
Our website may include links to third-party sites (e.g., payment processors or partner services). We are not responsible for their content or privacy practices. Please review their policies separately.

9. Children’s Privacy
Our services are not directed at individuals under the age of 13. We do not knowingly collect data from minors. If you believe a child has provided us information, contact us to request deletion.

10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with a revised effective date. Continued use of our services after changes constitutes acceptance.

11. Contact Us
If you have questions or concerns about this policy, please contact us:

Air Care Pro
Website: https://aircareprousa.com
Email: contact@aircareprousa.com
Phone: +1 972‑449‑9777